Author Archive

Jun 08 2013

Business Card QR Codes

Business Card QR Codes Engage Customers

One of our clients is the owner of a very successful weight-loss clinic, The Piatek Institute in Indianapolis, IN.   One afternoon before she was a client, she called us.  She said she was not happy with their existing website, and knew it needed an update.   We asked how she had found us and what caused her to call us.

She had been shown our work from the business card QR code of the owner of Frye Electric of Avon, IN, and was immediatelyqr code frye electric impressed.   Mr. Frye uses his business card QR code to show people his personal video immediately, instead of giving them the URL in the hope that they will type it in later and take a look.   The short video is like an “elevator speech” but there are no stumbles or mistakes in it.  It is 100% identical every time someone sees it.  And if they don’t have time for a discussion, they can easily scan the code later from their smart phone.  Scan the QR code on the right if you want to see what Mrs. Piatek saw.          

Here are 4 reasons why QR codes belong on business cards:

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Jun 07 2013

Three Tips for Using QR Codes

Three Tips for Using QR Codes

QR (quick response) codes are gaining in popularity as more and more mobile internet users scan them on their mobile devices; however, many of them are not being used properly.   The tips for using QR codes below can help you get better results with your codes and avoid costly mistakes.

Step 1 – Plan the full action cycle before you publish.

  • Spend some time thinking through what result you want the codes to achieve.   Start by determining a few specific actions you want taken by people when they scan them, such as calling you on the phone, or sending in their email address to get a coupon, or watching a video about your service.  
  • Next think of something of value to reward them for taking that action.  It has to be significant enough (in their mind) to get them to do it.  
  • Finally think about your internal system’s response to their action.  You might send them a coupon, or call them to set up an appointment, or  mail them a brochure.   You also need to plan for saving details of the interaction so that you can follow up later. 

Step 2 – Design the experience for the user.

  • Take them to a mobile landing page created specifically to get the result you want.  Don’t include anything else on the page that distracts from what you want them to do.  Make it simple and understandable – do “this” and you will receive “that.”
  • Keep it colorful, engaging and easy to use.  Finger-sized buttons with bold text.
  • Make it fast.  If the page loads slowly, they may not wait and you’ll lose them.
  • Use a thank you page or immediate email to verify that they completed the action.

Step 3 – Place the QR code appropriately using these considerations.

  • waiting area – the best placement is where people are waiting for something
  • size – make it prominent but not overbearing
  • safety – do not put it where a person would be endangered by scanning it
  • flat spot – do not place it near the fold of a magazine or on a curved surface
  • timing – TV commercial viewers need more than 5 seconds to get their phone out
  • motivation – with nearby text, explain why they should scan the code
  • usage – place it where people expect to find that kind of information

 

With thorough planning, well thought-out design and proper placement, your QR code promotions should achieve the results you want.   These tips for using QR codes should be helpful.  QR codes are an excellent tool, but they need to be used correctly to work best.

Jun 07 2013

Mobile Internet Users Exceed Desktop Users

Mobile Internet Users Growing Rapidly

The graph below clearly shows that mobile internet users in India have overtaken desktop internet users.   They have moved from desktop and laptop computers to mobile devices in a big way.  A recent study published in Nov 2012 by KPCB partner Mary Meeker and Stats Counter Global Stats contained the detailed study information.

 

Although this hasn’t occurred everywhere yet, it is clear that the trend for mobile internet users will continue to grow in other countries.  Industry forecasts have been made that the US will reach this point in 2013.

The implications for every website owner are clear – you need both a desktop and a mobile website. If mobile internet users come to your site and see a page made for a 19″ screen on their 3″ mobile phone screen, they will probably leave and not come back.

We can help you capture mobile internet users by creating a mobile site for you. It can be either a simple landing page or a more elaborate site, depending on your needs.

Give us a call today at 317-299-5150 and let us recommend a solution for you to capture more mobile internet users.

Jun 06 2013

Go Mobile Now!

Computer sales have been decreasing for the last 4 quarters, while sales of mobile devices (smart phones, tablets, ipads, etc.) have been skyrocketing.   Know what that means? It means that many more people are going to be looking for mobile friendly websites.  

You need to get one now, before it’s too late!

Your website can be viewed on a smartphone, but that doesn’t make it mobile-friendly.  I come across lots of web pages that fit on my 3 inch phone screen, but I would have to zoom in with my fingers to see the data.   If I can’t click on your phone number to dial it, or easily see a map to visit your office, I’m just not going to call you.  Unless you are the only source for what I need, I’ll go to someone easier to contact.  How many potential customers like me are you losing this week?

Give us a call at 317-299-5150 to get your mobile site!

  This information published by DemandForce in partnership with Column Five.

 

 

 

 

 

 

 

 

 

 

 

Jun 05 2013

Why Do I Need a Mobile Landing Page?

This chart below shows data from one of our customers who did not have a mobile landing page, which is a page specifically built to receive people using mobile devices.  A mobile landing page is designed to be easy to read on a small screen and has finger-sized buttons for easy navigation.  

Mobile landing pages reduce the loss of mobile visitors 

You can see in the chart that 31% of the total users (more than 20,000 people ) arrived at the desktop webpage using a mobile device such as a smart phone or tablet.  Both tablet and smart phones have smaller screens than a desktop or laptop computer so a full-sized page can be hard to read.  Laptops are not bad, but with a 3 inch telephone screen, a standard web page can be impossible to read and very frustrating to the mobile visitor.  Google says that 61% of those visitors are driven to competitors.

mobile landing page chart

You can also see that 80% of the mobile users are first time visitors (% New Visits), and 73% of those people bounced (Bounce Rate), which means they left the site at the 1st page they saw.  If this client had a mobile-friendly landing page built to engage mobile users and keep them on the site, they might be converting some of those 6,665 people into customers.  

If you don’t have a mobile landing page, how much is it costing you each month? 10 sales, 100 sales, maybe even more?   Mobile landing pages can be created for only a few hundred dollars.  

Get a mobile landing page and reduce your losses.

Call us today at 299-5150

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